If you cancel an order or a transaction within specified time period, we will refund you the money using the same gateway you paid us (e.g Paypal/Debit Credit Card) etc, and our Finance department will contact you and confirm the refund. (*Terms and Conditions applied)
Articles in this section
- Shadmart F.A.Q
- Why is my order still "In Handling"?
- How do I cancel or edit an order?
- When can I cancel an order?
- What happens after I cancel an order?
- My order was cancelled by mistake - How do I reverse a cancellation?
- Can I change my shipping address after placing an order?
- How do I know if my order has been discharged or not?
- How can I keep track of my order(s)?