I like the product I bought. But, I saw a new one and I want that one now. Can I exchange? Shadmart™ Customer Support (BD) September 02, 2015 14:35 Updated Follow No, but you can return your order and place a new one. Related articles How do I cancel or edit an order? What if my order arrives incomplete, incorrect, damaged or defective? When will I receive my refund? How can I find my shoe size? Order/Delivery Status Comments 0 comments Please sign in to leave a comment.