When an order is placed through Shadmart you will receive an email from us and also it will immediately appear in your customer account (which you can access here http://www.shadmart.com/index.php?route=account/order ). The first page you reach is "My Order" and this details the account order history which includes "Status". As your order progresses, the Order Status will be updated accordingly. The specific Status updates depend on the payment method used as follows:
Not Paid/Pending – this confirms that the order has been received by our system correctly and that the customer has received an automated email with the details of the order and relevant payment information. Shadmart doesn’t process order, until we receive the payment for the order.
Paid - When our finance team confirm the receipt of the payment, the order status will be updated to "Paid".
In Handling - this status confirms that our China purchasing team have asked the merchant/supplier to send the goods in our China Warehouse.
Ready to Ship - We have received all your goods in our China Warehouse.
Posted - Our China office has shipped the goods to your destination country.
Arrived in Local WH - this status confirms that the goods have arrived in our Bangladesh warehouse. Now our Bangladesh office will arrange the local delivery using Aramex Bangladesh. Usually you will get your product within 3 working days.
Cancelled – If we didn’t receive your payment for the goods, we will cancel the order.
Return to Supplier – This status means we have asked our merchant/supplier to send us the correct product incase if they have send us the wrong product.
Unavailable - If the goods are not in stock, then it will show unavailable.